Kelly specializes in placing workers in a variety of industries, including accounting and finance, administrative, automotive, engineering, information technology, life sciences, and call centers. Outsourcing and consulting services include recruitment and business process outsourcing, executive search, career transition, and executive coaching. Humana is a leading healthcare company that offers a variety of health, wellness, and insurance products and services designed to offer an integrated approach to lifelong well-being. Provide customer support for an award-winning employee performance management software. Develop relationships with customers, resolve issues, and ensure proper communication with all stakeholders.
The pay you can expect from online jobs can vary widely depending on several factors, including the type of job, your level of expertise, your location, and the specific employer or client. A remote project manager is a professional responsible for overseeing and coordinating projects from a remote location. Their role involves planning, organizing, and ensuring the successful execution of projects, all while working remotely.
A successful graphic designer must have a strong portfolio demonstrating versatility and creativity. They must be proficient in multiple design programs, such as Adobe Photoshop, Illustrator, and InDesign. A transcriptionist is someone who converts audio recordings into written text. Transcriptionists must be able to listen to the recording and type out the words, sometimes verbatim.
As a chat-specific position, you’ll need strong writing skills and experience working in a fast-paced environment to be successful. Now that you know about all the work-from-home customer support positions, let’s look at some job openings from real companies that you can consider applying for. Once a customer has made a purchase, an implementation specialist’s job is to help those customers with product onboarding so they learn the inner workings of their product and avoid any immediate technical difficulties. While this position is usually in-office, it can easily be made remote as conversations can occur over the phone, via email, or even video conferencing.
If you are looking for a job in remote customer service or call center, there are several companies that are known for being more accessible to new hires. Here are some of the easiest remote customer service/call center companies to be hired by:
Remote customer service reps have the same responsibilities as in-house customer service reps. They reach out to customers and offer new products and services, discounts, proactive solutions, and company news. Since this position is restricted to different forms of virtual communication — from phones to email to live chat to social media — you can handle it from any remote location. Some customer support positions require previous experience and training, as well as technical knowledge. Customer support specialists primarily communicate with customers via live chat, phone, and email, so they can often work from home with the correct setup and equipment. The Bureau of Labor Statistics (BLS) reports that customer service representatives, which may include customer support and chat support positions, made a median annual wage of $36,920 in 2021.
1. Amazon Customer Service
Amazon is one of the largest and most well-known companies that offer remote customer service positions. They often have openings for customer service representatives and provide training for new hires.
2. Apple At Home Advisors
Apple is another company that offers remote customer service positions through their At Home Advisor program. They are known for providing excellent training and support for their employees.
3. Liveops
Liveops is a virtual call center company that hires independent contractors to work from home. They offer flexible scheduling and the ability to choose your own clients.
4. Concentrix
Concentrix is a global customer experience solutions company that frequently has openings for remote customer service representatives. They provide training and support for new hires.
Frequently Asked Questions
Can I work remotely in customer service?
Yes, many companies offer remote customer service positions that allow employees to work from home.
Do I need experience to work in a remote call center?
While some companies may require previous experience, there are also entry-level positions available for those new to the industry.
Overall, there are several remote customer service/call center companies that are known for being more accessible to new hires. With the right skills and attitude, you can find a rewarding remote customer service job at one of these companies.
