Many people who are looking to break into the world of remote customer service may be wondering just how challenging it is to secure a job without any prior experience in the field. Let’s delve into this question and explore the realities of landing a remote customer service job as a newbie.
Compensation for working as a virtual assistant with Virtual Vicky is $10 per hour. It’s also important to bring a positive intention to remote conversations with colleagues and your managers. Without the benefit of an in-person dialogue, it’s easy for a tone to seem too harsh or blunt. Harvard Business Review recommends defaulting to the friendlier and warmer way of saying something when communicating online. If the interview takes place over video chat or the phone, get dressed up and prepare as you would for an in-person interview.
Since Support.com is focused on technology, you’ll need to have experience troubleshooting Mac, iOS, Android, or Windows devices. To qualify for a Chat Host role at SiteStaff, you should be able to type at least 65 to 75 words per minute. Employee Workforce Report[1], nearly 4 million U.S. employees work from home at least half the time. More employees work from home than ever before, and the trend isn’t going away anytime soon. Our ultimate goal is to educate and inform, not lure you into signing up for certain offers.
The same Owl Lab study discovered that 40 percent of people surveyed would take a 10 percent pay cut to be allowed to continue working remotely indefinitely. Did you know that customer service is one of the most in-demand remote jobs? Every day, there are thousands of remote customer service jobs posted to the FlexJobs site. In addition to flexible work opportunities, many of these jobs offer company benefits and a comfortable salary. OutPLEX, previously Talk2rep, offers outsourcing services for customer support functions including live chat and text support.
Factors to consider:
The highest-paying remote jobs with no experience are those of software engineering, graphic design, copywriting, content writing, or sales. One downside here, though, is that support roles usually have a very strict work schedule. For example, if a company’s clients are based in the US, you’ll have to work US hours even if you’re working from home in a different country. As long as you’ve got strong written and verbal communication skills, you can land a remote customer support representative role even with no remote work experience.
That said, most companies hiring ESL teachers require some sort of teaching certification, as well as TESOL or TEFL certification, so we recommend that you look into that before applying. FlexJobs is my top pick for remote work because the jobs are all hand-screened. There is a fee to use the site, but they gather results for you, email you jobs that fit your profile, and you can pay for as little as a week at a time. You can apply for positions through ZipRecruiter or go to each company’s website to apply. FlexJobs is a platform that focuses on work-from-home jobs specifically, and they aggregate up-to-date job listings for over 50 different job categories.
Some companies hire remote workers only in select countries, while others hire internationally without any location requirements. To get a remote content writing job, you’ll want to create an online writing portfolio that shows that while you lack work experience, you’ve got the writing skills to make up for it. Most content writing roles are work-from-home positions that require zero work experience – as long as you’ve got the right writing chops, of course.
- Educational background: While a formal education may not always be required for a customer service role, having a degree or relevant coursework can certainly enhance your chances of getting hired.
- Customer service skills: Even if you haven’t held a customer service position before, highlighting any transferable skills such as communication, problem-solving, and empathy can make you a strong candidate.
- Remote work experience: If you have worked remotely in the past or demonstrated your ability to thrive in a virtual environment, this can also work in your favor.
When you work remotely, you can skip long commutes, wear gym clothes all day, and spend more time with your family. The content on DollarSprout includes links to our advertising partners. All you have to do is show the hiring manager that you’re the type of person who’s responsible and willing to learn. By now, you should have an idea of what remote job you want to pursue.
Frequently Asked Questions:
Q: Can I get a remote customer service job without any prior experience?
A: Yes, it is possible to land a remote customer service job with no prior experience, especially if you can showcase your skills and suitability for the role during the hiring process.
Q: How can I stand out as a candidate without experience?
A: Highlight any relevant skills or experiences, such as volunteering, internships, or coursework that demonstrate your ability to excel in a customer service role. Emphasize your willingness to learn and adapt to new challenges.
In conclusion, while it may be somewhat more challenging to secure a remote customer service job without any prior experience, it is certainly not impossible. By showcasing your skills, demonstrating your enthusiasm for the role, and being proactive in your job search, you can increase your chances of landing that coveted position in the remote customer service industry.
